Privacy & Cookie Policy


PRIVACY & COOKIE POLICY

 

PRIVACY STATEMENT

 

This privacy statement covers anjapotze.com, a UK website specialising in fine jewellery. Here at Anja Potze Fine Jewellery we are committed to ensuring the privacy of your personal data, and our communications with you. If you would like to discuss this privacy statement, please email us on info@anjapotze.com. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 

Anja Potze Fine Jewellery is committed to preserving the privacy of all visitors to our website at anjapotze.com. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

 

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy. 

 

INFORMATION THAT WE COLLECT FROM YOU

 

When you visit or order products or services on anjapotze.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.

 

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

 

USE OF YOUR INFORMATION

 

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

 

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know. 

 

DISCLOSURE OF YOUR INFORMATION

 

The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. 

 

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

 

Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.  

 

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.  

 

SECURITY AND DATA RETENTION

 

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

 

ACCESSING AND UPDATING

 

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at info@anjapotze.com

 

CHANGES TO OUR PRIVACY POLICY

 

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

 

CONTACT

 

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to info@anjapotze.com.  

 

SECURITY

 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

 

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

 

COLLECTING INFORMATION

 

Any information collected when browsing or purchasing from our website, remain the property of Anja Potze Fine Jewellery and will never be sold on to a third party for any reason. Our website, anjapotze.com, collects information from our users at different points on our website. No credit or debit card details are held by Anja Potze Fine Jewellery Ltd.

 

COOKIES

 

Cookies are small amounts of information which we may store on your computer, which help us deliver a high quality website. This is standard practice for all websites.

 

Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. 

 

By using and browsing the our website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the site.

 

You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org.uk. In that case, you may not be able to use certain features on our site. 

 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing our website and persistent cookies last until they expire or are deleted. Most of the cookies used on our site are persistent and will expire between 90 days and two years from the date they are downloaded to your device.

 

LOG FILES

 

Like most standard website servers we may use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use.

 

COMMUNICATIONS

 

If you add yourself to our mailing list, you will receive our newsletters which will keep you informed of the latest news, events, and offers at Anja Potze Fine Jewellery. Out of respect for our users privacy we provide a way to opt-out of these communications. Users who no longer wish to receive our newsletter and promotional communications may opt-out by clicking on ‘unsubscribe’ on any e-mail you receive from us.

 

CUSTOMER SERVICE

 

Typically communication will be either by email or by phone. We may communicate with our customers in order to discuss their order, respond to questions, or provide requested services. 

 

LEGAL DISCLAIMER

 

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

 

LINKS

 

This website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

 

NOTIFICATION OF CHANGES

 

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, or other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.  We will use information in accordance with the privacy policy under which the information was collected.

 

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.